We deliver to Germany and the other member states of the European Union. Orders for destinations outside the European Union are not accepted through the online shop.

In-stock items are normally dispatched within seven business days after payment is received. Some products are sent directly by a supplier and may take up to eight weeks. The applicable delivery time is shown on the product page and in the checkout.

Orders are shipped with DHL. Collection is possible when it is offered for the product and selected in the checkout. The available delivery method is shown before you place the order.

The available options are shown in the checkout and currently include PayPal, card payment through the configured payment provider, bank transfer in advance and cash payment on collection.

Consumers generally have a fourteen-day statutory right of withdrawal. Please read our Right of Withdrawal page for the complete conditions, deadlines and return information.

Follow the care information provided with the product. In general, protect bamboo furniture from prolonged moisture, clean it with a soft slightly damp cloth and allow it to dry naturally. Product-specific instructions always take priority.

No. Our product pages provide practical information for getting started. Sound bowls can support personal relaxation and mindful routines, but they do not replace medical advice or treatment.

You can reach us through our contact page, by email at bekan-frankfurt@gmx.de or by phone on 069 30036992.